Terms & Conditions

 

About Us

SBS Brands Online is the online sales presence of Strategic Business Solutions CC (1993/030690/23) (hereinafter referred to as “SBS”). If we don’t have an item displayed on our site, simply request a quote, and we will give you the accurate pricing of delivering the requested product, subject to availability from our suppliers.

Terms of Use
You may use the Service, the Site, and the information, writings, images and/or other works that you see, hear or otherwise experience on the Site (singly or collectively, the "Content") solely to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

No right, title or interest in any Content is transferred to you, whether as a result of downloading such Content or otherwise. SBS reserves complete title and full intellectual property rights in all Content. Except as expressly authorised by this Agreement, you may not use, alter, copy, distribute, transmit, or derive another work from any Content obtained from the Site or the Service, except as expressly permitted by the Terms of Use.

Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.

Our Service and Rights
Our web site and services are provided to you on and through our web site on an AS IS basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.

We reserve the rights to change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Delivery Policy
When you make a purchase with us, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our Terms and Conditions. You must not make any purchase through this site unless you understand and agree to all our Terms and Conditions. Once payment is made for the purchase, it is deemed that you have read and understood these Terms and Conditions. Once payment has been made you may not cancel the order. If you would like to cancel your order you must request a refund from the call centre. Please note that you will be liable for a restocking fee and any the shipping costs incurred.

 

ALL ORDERS ARE SUBJECT TO STOCK AVAILABILITY!

If you have any queries please contact us before making any purchase for any service through this website.

We are not responsible for delayed deliveries caused by any problems which may arise due to circumstances beyond our control. This includes, but is not limited to, acts of God, SARS inspections, strike action, civil unrest and supply delays. If an order is delayed, the customer is not entitled to a refund.

We endeavour to make all deliveries within 2-3 days of purchase, but delivery estimates are only estimates. Refunds will be made at the discretion of the company. If we are unable to deliver within 10 working days from payment date, refunds will be considered.

Please do not purchase if you do not agree to these conditions.

Further to this, if delivery is made and you are not available at the address and/or your phone number is not working - resulting in the shipment been returned to SBS Brands Online - the customer will be liable for shipping costs due to non delivery.

Refunds
Should you for any reason wish to cancel your purchase you will be liable for ALL shipping costs that may arise or have already been incurred by us. An additional handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Refunds are subject to the supplier authorising the return. All return requests must be made less than 48 hours after delivery. Only items that are unopened in their original packaging may be returned. Not all returns or cancellation requests will be granted.

Payment Options
All transactions will be processed in South African Rands (ZAR), but note however that payments via PayPal are processed via PayPal in US Dollars (USD). We accept credit card payments via the website and will supply our banking details on request, should you wish to make payment via EFT or Direct Deposit. 

Company: Strategic Business Solutions CC
Bank: First National Bank
Acc Type: Cheque Account
Account: 59210024152
Branch: Greenstone
Branch Code: 201510

Security Policy
1. PayPal and Payza process all credit card transactions.

2. PayPal and Payza are committed to providing secure online services.

3. The Merchant does not have access to credit details.

4. PayPal and Payza continually review and enhance their security in line with technological changes.

Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Contact Details
Postal address:

PO Box 2611
Primrose
1416

Email address: sales@sbsdomain.com 

Our documentation in terms of the Promotion of Access to Information Act can be accessed here.

ELECTRONIC COMMUNICATIONS
When you visit the SBS Brands Online website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT 
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SBS Brands Online does sell products which may be used by children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use SBS Brands Online only with involvement of a parent or guardian. SBS Brands Online reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

PERSONAL INFORMATION
1.         By submitting information to this website each visitor confirms that he/she submits their own and correct information, and gives permission to SBS Brands Online to process this information according to website Terms of use.

2.         No user is allowed to object to further usage or processing of such information as they have provided according to our Terms of use, and by accessing/reading Terms of use of SBS Brands Online and accepting these Terms.

3.         By reading/accessing these Terms of use, the user is notified that he/she submits their information willingly on SBS Brands Online, and the user may be contacted by the means of telephone, SMS and/or e-mail, and the user gives full consent to such communication from SBS Brands Online or on behalf of SBS Brands Online.

4.         Users of SBS Brands Online may not object to further communication, which may happen via telephone, SMS and/or e-mail from SBS Brands Online directly or 3rd parties at the discretion of SBS Brands Online. Users will be able to opt out from any of such communication at any time.

Restrictions

Only users of 18 years or older are allowed to make use of the services of this website. SBS Brands Online only accepts users who are willing to submit complete personal information (according to SBS Brands Online forms) and have a genuine interest in shopping online.

PRICING
Except where noted otherwise, the List Price displayed for products on our website represents the our selling price for the product, in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.

With respect to items sold by SBS Brands Online, we cannot confirm the price of an item until you order; Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

The customer may reasonably be liable for differences arising from variations in prices due to exchange rate fluctuation, the cost of fuel and/or statutory costs between the date of placing the order and the date of delivery.

Please note that this policy applies only to products sold and shipped by SBS Brands Online. Your purchases from third-party sellers using SBS Brands Online payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

Due to the popularity of some products or services, SBS Brands Online’s suppliers may not always have a product or service ordered by you in stock. SBS Brands Online cannot accept orders for such out of stock products or services. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, reduce the quantity ordered, or re-order the quantity that is available from a different supplier.

Please note that SBS Brands Online cannot be held responsible for price differences between suppliers.

SBS Brands Online reserves the right to cancel an order at any time.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by Strategic Business Solutions CC (SBS) on an "as is" and "as available" basis. SBS makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by South African law, SBS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

SBS does not warrant that this site, its servers, or e-mail sent from SBS Brands Online are free of viruses or other harmful components or code.

SBS will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The laws of South Africa may prohibit limitations on implied warranties or the exclusion or limitation of certain damages. Where such laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. 

All warranties are held with the manufacturer of the item, as SBS Brands Online only handles the shipping of items, and not the sale of items.

Neither SBS nor its members, employees, officers, suppliers or service providers make any representations or warranties of any kind, express or implied, as to the operation of the SBS Brands Online (www.sbsdomain.com) website or the information, content, materials, or products included on the website. You expressly agree that your use of the SBS Brands Online website (www.sbsdomain.com) is at your sole risk. 

In no event shall Strategic Business Solutions CC (SBS), its members, employees, officers, or its suppliers or service providers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with the use of the SBS Brands Online (www.sbsdomain.com) website, our services or this agreement (however arising, including negligence). The liability of SBS (www.sbsdomain.com), its members, employees, officers, suppliers, and service providers to you or any third parties in any circumstance is limited to R500.00. 

Location Rights
By accepting the terms and conditions you agree that on submission/processing of your online credit card payment SBS Brands Online may verify your geographical location through GSM Network technology. You therefore warrant that the mobile number entered on your account is correct and that you are the legal owner. This acceptance will be deemed as written consent (as set out in section 12 of the ECT Act) to have information relating your location to be made available to SBS Brands Online. 

SBS Brands Online reserves the right to use any mobile number for additional authentication measures, in order to reduce the risk of fraud.

Coupons
SBS Brands Online only allows the usage of one coupon during checkout. A coupon may only be redeemed once per customer. SBS Brands Online has the right to review, decline, and limit any coupon if fraud or coupon abuse is evident.

General
Strategic Business Solutions CC grants you a limited license to access the SBS Brands Online website, however, any changes to the site, without prior notice and written consent are forbidden.

This license does not permit any resale or commercial use of the SBS Brands Online website (www.sbsdomain.com) or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the SBS Brands Online website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. 

The SBS Brands Online website or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of Strategic Business Solutions CC (www.sbsdomain.com). 

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SBS Brands Online and our affiliates without prior written consent.

In certain circumstances there may be a surcharge for handling dangerous goods. The surcharge is dependent on numerous factors and therefore cannot be predetermined. The customer will be contacted and made aware of these surcharges before the order is placed.

SBS Brands Online will support the customer/ purchaser in terms of warranty and after sales service as per our standard terms and conditions, which relate directly to the specific manufacturer or vendor that the product(s) were sourced from. The authorised South African distributor of these products is under no obligation to honour the manufacturer's guarantees or warranties, or to provide after sales service. Consumers may not be entitled to any rights, including any rights for repair or replacement against licensed dealers of the product or the manufacturer. In some cases parallel imported products may offer no guarantee. Should you have any questions or concerns in this regard please contact us via e-mail at sales@sbsdomain.com

AFFILIATES

SBS Brands Online enables individuals to sign up as affiliates and receive a link to promote on their website or through other means. Affiliates earn 2.5% commission on sales to their customers registered through their links (nett of VAT and returns). Commissions are paid by electronic transfer, Payza or PayPal at the end of each month.

Aspiring affiliates may sign up here.

 

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