Privacy Policy

We have created this privacy policy in order to demonstrate our firm commitment to your privacy and to the security of your personal information. This privacy policy applies only to the SBS Brands Online website (hereinafter referred to as the "Site"). If you do not accept this privacy policy, you must not use the Site.

Collection of Personal Information

We collect personal information from you  (such as name, age, email address etc) when you complete registration or enquiry forms, order any products or services, participate in message boards, blogs or any other user generated content facilities or send emails to us. This information is used:

to provide additional functionality and services (for example newsletters, web discussion forums etc);

to maintain and improve the quality of service;

to help us maintain the security of the Site and its users;

to provide general aggregated statistics regarding use of the Site;

Contact information may be used to maintain a mailing list which is used by the Site to inform site users of changes to the site and is not passed on to any third parties. Aggregate information collected regarding the general demographic make-up of Site visitors may be made available to third parties (e.g. percentage of visitors from Gauteng), but information which is associated only with individuals will not be disclosed (i.e. e-mail addresses, names etc). Please do not submit your personal information to us if you do not wish us to collect it.

Use of Cookies and similar technology

The Site uses cookies, web beacons and similar technical tools to collect information about your access to the Site and the services we provide. Please be aware that restricting cookies will have an impact on the functionality of the Site and may prevent you using our services.

Cookies are pieces of information which include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site or within electronic communications.

We use cookies to:

remember that you have used the Site before; this means we can identify the number of unique visitors we receive to different parts of the Site. This allows us to make sure we have enough capacity for the number of users that we get and make sure that the Site runs fast enough;

remember your login session so you can move from one page to another within the Site;

store your preferences or your user name and password so that you do not need to input these every time you visit the Site;

customise elements of the layout and/or content of the pages of the Site for you;

collect statistical information about how you use the Site so that we can improve the Site; and

gather information about the pages on the Site that you visit, and also other information about other websites that you visit.

Some of the cookies used by the Site are set by us, and some are set by third parties who are delivering services on our behalf such as our advertising partners who serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Site and other websites (this information is anonymous in that it does not include your name, street address, email address or telephone number).

We will publish full details on the Site of any such third party partners which we may use from time to time.

You can choose to disable cookies from this Site or selectively from any of the 3rd party advertising vendors (such as Google) by changing your browser settings or using other software tools. If you disable cookies used on this website, you might not be able to log in to the website or use other features and services provided, but will still be able to access a lot of the site's public content. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, you may not be able to use some of the core features of the Site. You can learn more about cookies and how to reject cookies using different types of browser by visiting

Use of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which includes (without limitation):

personalising your visits to the Site to improve the services provided to you;

informing you about the latest changes to the Site, products, services or promotional offers that you might find interesting;

customer service and support;

communicating (and personalising such communication) with you;

enabling you to share our content with others e.g. using an 'Email a friend' or 'Share this' functionality;

conducting market research; and/or

carrying out technical and statistical analysis to measure the performance of our services and the Site.

Sharing Your Personal Information

We may share information about you with suppliers that we engage to help us provide certain services and/or functionality e.g online payment processing. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers. Furthermore, by using the Site, you consent to the transfer of your personal information outside of the SADC area (which may not provide the same protection for such information as the SADC provides) in the event that the processing of your information involves such a transfer.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.

Keeping Your Personal Information Secure

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by the laws of South Africa.

Accessing Your Personal Information

If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences or have any other queries about this privacy policy, please email us at .

We may charge a small administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.

Unsubscribing from emails

If you wish to unsubscribe from newsletters from SBS Brands Online, please click on the unsubscribe link in your email.

Changes to this Privacy Policy

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our home page.


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